Patient rights

Nondiscrimination and Language Assistance

Free Language Assistance

ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call (661) 861-1880.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (661) 861-1880.

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (661) 861-1880.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (661) 861-1880.

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (661) 861-1880。

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (661) 861-1880 번으로 전화해 주십시오.

Notice of Nondiscrimination

ABC Occupational Medical Center complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. ABC Occupational Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

We also comply with California law, which prohibits discrimination based on sex, race, color, religion, ancestry, national origin, disability, medical condition, genetic information, marital status, sexual orientation, gender identity, gender expression, citizenship, primary language or immigration status.

Free Aids and Services

For People With Disabilities

  • Qualified sign language interpreters
  • Written information in other formats, such as large print, audio and accessible electronic formats

For People Whose Primary Language Is Not English

  • Qualified interpreters
  • Information written in other languages

If you need these services, call (661) 861-1880 or ask a member of our staff.

How to File a Grievance

If you believe that ABC Occupational Medical Center has failed to provide these services or discriminated in another way, you can file a grievance with our Civil Rights Coordinator in person, by mail, by fax or by email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.

Civil Rights Coordinator, ABC Occupational Medical Center
5300 California Avenue, Suite 105, Bakersfield, CA 93309
Phone: (661) 861-1880 · Fax: (661) 912-0444
Email: info@abcoccupational.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201; 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at www.hhs.gov/ocr/office/file/index.html.